© 2025 WeissKlang Microphones – All rights reserved
Mikrofonmanufaktur Di Fresco
Bottenaeckerstr. 35
71711 Murr (Germany)
grants a warranty for microphones that covers any manufacturing and processing defects for a period of thirty-six months. The warranty period begins with the purchase of the microphone on our sales channels by the end customer.
KlangShield is an extended warranty for your microphone, covering all damages regardless of the cause. By purchasing a KlangShield plan, the warranty for your microphone is extended for the duration of the KlangShield package.
You can find the detailed and comprehensive benefits of KlangShield below.
Warranty services for this product can also be claimed in other countries, provided that this product was sold by us in the respective country and the respective national law does not conflict with our warranty provisions.
The UN Sales Convention (CISG) shall not apply.
If the product proves to be defective during the warranty period under normal usage and maintenance conditions, please contact us. You can reach us in writing, by phone, or alternatively submit a repair request. To validate your KlangShield warranty, you will need the certificate number provided by us. This number can be found on your KlangShield certificate, which is issued to you after purchasing the KlangShield package. For the standard factory warranty, your purchase invoice will be required.
Our responsibility is limited to covering the costs for the repair and/or replacement of the unit eligible under the warranty terms. In the absence of proof of purchase, repairs will be carried out at your expense following prior agreement with you.
The customer is liable for successful delivery. The original packaging should be used if possible.
Mikrofonmanufaktur Di Fresco
Bottenaeckerstr. 35
71711 Murr (Germany)
Email: info@weissklang.de
The KlangShield warranty covers all damages to the microphone that would typically not be covered under the standard factory warranty:
All functional deviations, even if they do not directly affect the use of the product.
Any type of improper use or misuse, even if the product is not used for its intended purpose or in accordance with the usage and maintenance instructions. This also includes damage caused by user errors.
Unauthorized modifications to the microphone are not covered by the KlangShield warranty. However, this exception only applies to modifications made outside of the authorized repair process.
Repairs performed by the customer are not covered, as the KlangShield warranty is intended for repairs carried out by us. If the microphone is repaired independently, the warranty coverage will be void.
Included accessories such as windshields, storage boxes, or cables are not covered by the KlangShield warranty.
The KlangShield warranty also covers all damages to the microphone that occur under normal or extraordinary circumstances, including the following scenarios that are not covered by the factory warranty:
Damage caused by water, sweat, or other liquids affecting the microphone is covered by the KlangShield warranty. This also includes damage from falling into water or from moisture that could damage the microphone.
Damage from dust, dirt, or other environmental factors that affect the microphone is covered by the KlangShield warranty. This includes issues caused by exposure to dusty or dirty conditions that could impair the microphone’s functionality.
If the microphone (particularly the capsule) is damaged by chemical substances, nicotine, or other contaminating materials that may impair its functionality, this is covered under the KlangShield warranty.
Damage caused by extremely high or low temperatures, such as leaving the microphone in a hot car or sudden cold snaps during outdoor use, is also covered by the KlangShield warranty.
If the microphone is damaged due to a fall or impact, such as falling off a table or improper handling, the KlangShield warranty also covers these damages.
Damage caused by natural wear and tear due to frequent use is also covered by the KlangShield warranty. This could occur due to frequent transportation, use in different environmental conditions or repeated handling of the microphone.
Damage caused by electrical problems such as power surges, power outages or improper use of power sources is also covered by the KlangShield warranty.
